Privacy Policy

At Prima Essence & Bespoke Aromatics we respect the privacy of visitors to each of our websites: www.bespokearomatics.com and www.primaessence.com (hereinafter referred to as the "Sites"). 

Personal information we collect
When you visit our Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Sites, and information about how you interact with our Sites. We refer to this automatically-collected information as “Device Information”. 

Cookies & Device Information using
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google uses 'cookies' which are text files placed on your computer, to enable a website analyze how the user uses a site.  The information generated by 'cookies' includes your IP address which is transmitted and stored by Google on servers in the United States.  Google uses this information for the purpose of evaluating your use of a website, then compiles reports on website activity for website operators and provides other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.  Google will not associate your IP address with any other data held by Google.  You may refuse the use of 'cookies' by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and purposes set out herein.  For opt-outs offered by Google click here.

This website also uses third parties, like Facebook, which may use cookies, web beacons, and other storage technologies to collect or receive information from the websites you visit and elsewhere on the internet and use that information to provide measurement services and target ads. To learn more about the way your information is collected while using the internet click here.

Additionally, when you make a purchase or attempt to make a purchase through our Sites, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through our Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

Communicate with you; 
Screen our orders for potential risk or fraud; and 
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Data retention 

When you place an order through our Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Cookies
This website also uses third parties, like Facebook, which may use cookies, web beacons, and other storage technologies to collect or receive information from the websites you visit and elsewhere on the internet and use that information to provide measurement services and target ads. To learn more about the way your information is collected while using the internet click here.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google uses 'cookies' which are text files placed on your computer, to enable a website analyze how the user uses a site.  The information generated by 'cookies' includes your IP address which is transmitted and stored by Google on servers in the United States.  Google uses this information for the purpose of evaluating your use of a website, then compiles reports on website activity for website operators and provides other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.  Google will not associate your IP address with any other data held by Google.  You may refuse the use of 'cookies' by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and purposes set out herein.  For opt-outs offered by Google click here.

Your status
To place an order on the Site you must be:
Legally capable of entering into binding contracts; and
Be at least 18 years of age.

To summarize
We do not sell information to other companies or media companies.
We do not tolerate spam emails or unsolicited phone calls.
We do not subscribe to outside sources to acquire contact information about any persons.

When we collect your email address, we may send out newsletters or coupons if you do not wish to receive these mailings, please use the 'Unsubscribe' link embedded in the mailing and your address will be removed from our data base.

Contact us 
For more information about our privacy practices or if you have any other questions please visit Contact Us.